Overview: Our specialty is in solving
problems in the processes —
problems rooted in diverse IT environments, unique
workflow requirements and integration with other
systems. We develop and customize your software solution to fit your
business needs rather than limit your business to your
software's capabilities. Leveraging extensive business
and technical expertise, we deliver software solutions
that are flexible, scalable, reliable — and adaptable to
your specific requirements.
We manage implementation projects with "Agile" methodology,
which creates open communication between us and the
client throughout the project life cycle and ensures
full visibility into the progress of project tasks,
timelines, and deliverables. When implementation begins,
an experienced project manager works with a client
project lead to create a project plan.
Our flexible processes and procedures allow for changes
to be easily absorbed into the project plan so that your
final solution is what you need it to be.
Our products and processes are extremely flexible and
can easily be adapted to our your workflow methods. Our
scoping and estimation process creates mutually
convenient work environment.
As part of our implementation services, we offer
initial data conversion planning as well as ongoing data conversion services
if clients are transferring data from other systems into
any of our systems. Our
standard analysis process includes a thorough evaluation
of the data and a systematic approach to the conversion
Our standard "imports" module allows data
imports from formatted text, Excel, Access, SQL, MySql
data formats as well as EDI imports and web services.
Training is generally available via live on-line sessions and is supported by our
comprehensive User Manuals, the on-line Knowledge Base,
and training presentations and tutorials. We strongly
believe that User Training is an integral part of a
experience in Healthcare and Legal solutions,
client-centric consulting, and scalable technology —
these are some of the reasons why organizations partner
with Rimage Designs. We leverage these strengths through
a team of dedicated professionals who share a passion
for client service. Beginning with an initial
consultation with a Sales Executive, our clients are
supported by a designated team of key personnel from
every level of our organization, creating a dialogue
that fosters openness, trust and partnership.
A successful relationship helps our clients achieve
their goals. Our consultative approach to developing
relationships with existing and potential clients
encourages communication and ensures our clients'
specific business needs are being matched with the